Privacy Policy

Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Your personal data what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controllers possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the GDPR).

Who are we?

DHC Innovations is the data controller (contact details below). This means we decide how your personal data is processed and for what purposes.

What Information we collect about you?

When we refer to personal data in this Notice, we mean information about living individuals or businesses which, alone or in conjunction with other information held by us, is capable of identifying them. The DPA and the GDPR regulate our use of your personal data.

In dealing with professional bodies, businesses and other parties in the course of our business, we most commonly obtain personal data consisting of; names, job roles, physical and electronic addresses and telephone numbers.

We may obtain personal data from you when you contact us or visit our offices, including when you call us, get in touch with us via our website, or when you or your organisation corresponds with us using any means of communication. This includes personal data you provide to us when you:

Contact us with a question or enquiry;
Provide our staff with business cards or contact details;
Register for an event, or newsletters, or to receive updates;
When you visit our website;
Deal with us in order to provide us with goods or services;
Contact us or authorise anyone to contact us about employment with DHC Innovations;
We may also collect and retain personal data from public sources about you or your business;
How do we process your personal data?

DHC Innovations complies with its obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: –

To enable us to fulfill our contractual obligations, as set out in our contracts with related bodies, for example possibly not applicable for Optishield.
To manage our employees;
To maintain our own financial records and accounts;
To inform our customers and subscribers with news, new product developments and activities and services offered by DHC Innovations and its contractual partners;
 What is the legal basis for processing your personal data?

To fulfill contractual obligations for our contracts.
To record explicit consent of the data subject so that we can keep you informed about news, events, life science related activities and services, funding and other business opportunities.
Where processing is necessary for carrying out legal obligations in relation to paying the relevant bodies for taxation, national insurance and pension contributions.
To facilitate personal contact details on our database to be maintained and kept up to date, whilst ensuring information held is stored securely.
Sharing your personal data

Your personal data will be treated as strictly confidential and will only be shared with others in order to facilitate order processing. We will only share your data with relevant third parties with your consent.

Your rights and your personal data

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –

The right to request a copy of your personal data which DHC Innovations holds about you;
The right to request that DHC Innovations corrects any personal data if it is found to be inaccurate or out of date;
The right to request your personal data is erased where it is no longer necessary for DHC Innovations to retain such data (unless it is required for contractual reasons, if so the data will be erased as soon as it is no longer required for this purpose);
The right to withdraw your consent to the processing at any time;
The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability).
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
The right to object to the processing of personal data.
The right to lodge a complaint with the Information Commissioners Office.
All information provided via any of our forms is treated in the strictest confidence.
This privacy statement discloses the privacy practices applies to the websites and

For details of our privacy notice regarding the use and security of your information please contact [email protected]

How long do we keep your personal data?

We retain your data while it is still current, or until you withdraw consent.

Cookie policy
How we use cookies

A cookie is a small file which is placed on your computer hard drive and can help analyse web traffic. They can enable web applications to tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We do use traffic log cookies to identify which pages are being used. This helps us to improve our website, making it better for users. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies on your web browser. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, see the section below How to control and delete cookies.

Cookies used by this site

Google Analytics

Cookies are used for statistical analysis purposes.

You Tube cookies

This site does have some You Tube videos embedded. These videos are privacy enabled which means they don’t load the cookie unless you watch the video. For more information visit:

How to control and delete cookies

DHC Innovations Ltd will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies on this site, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

You may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer (including those from this visit) as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your handset manual.

We reserve the right to update this Policy from time to time, with any updates published on our site. We therefore encourage you to review our Policy periodically for the most up to date information on our privacy practices. We will not however, substantially change the way we use personal information you have already provided to us without the appropriate prior agreement. By continuing to use our site after a Policy change you are indicating your acceptance of the revised Policy terms.

Contact Details

To exercise all relevant rights, queries of complaints please, in the first instance contact DHC Innovations at The Trinity, George Street, Burton-upon-Trent, Staffordshire, DE14 1DP. Should you have other questions or concerns about these privacy policies, please call us at +44 (0)7970 701093 or send us an email to [email protected].

You can contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.